Terms and Conditions

UK

  1. All UK orders over 300 are inclusive of shipping and duty. Smaller orders are charged at 15 per consignment. All overseas orders shipping is charged at cost.
  2. Payment is pro-forma (pre-paid) unless by prior arrangement with the directors of E & M Glass Ltd or their appointed agent.
  3. Payment can be made by most major credit cards, wire money transfer or UK £ sterling cheque.
  4. All glassware is the property of E + M Glass Ltd. Until full payment has been received and banked.
  5. All glassware is lead free and made totally in the U.K.
  6. Although E + M Glass Ltd always maintain the highest standards, minor variations in size and colour must be accepted as part of the hand made process.
  7. All discrepancies should be notified within three days of delivery and all relevant documentation should be kept.
  8. We will attempt to ship all orders within 8 weeks but allowances must be made for seasonal variations.
  9. All contracts are subject to the UK laws of England and Wales.


Europe

  1. All orders over 500 are inclusive of shipping and duty. Smaller orders are charged at 50 per consignment.
  2. Payment is pro-forma (pre-paid) unless by prior arrangement with the directors of E & M Glass Ltd or their appointed agent.
  3. Payment can be made by most major credit cards, wire money transfer or cheque.
  4. All glassware is the property of E + M Glass Ltd. Until full payment has been received and banked.
  5. All glassware is lead free and made totally in the U.K.
  6. Although E + M Glass Ltd always maintain the highest standards, minor variations in size and colour must be accepted as part of the hand made process.
  7. All discrepancies should be notified within three days of delivery and all relevant documentation should be kept.
  8. We will attempt to ship all orders within 8 weeks but allowances must be made for seasonal variations.
  9. All contracts are subject to the UK laws of England and Wales.


USA

  1. All orders over $750 are inclusive of shipping and duty. Smaller orders are charged at $75 per consignment.
  2. Payment is pro-forma (pre-paid) unless by prior arrangement with the directors of E & M Glass Ltd or their appointed agent.
  3. Payment can be made by most major credit cards, wire money transfer or USD$ cheque.
  4. All glassware is the property of E + M Glass Ltd. Until full payment has been received and banked.
  5. All glassware is lead free and made totally in the U.K.
  6. Although E + M Glass Ltd always maintain the highest standards, minor variations in size and colour must be accepted as part of the hand made process.
  7. All discrepancies should be notified within three days of delivery and all relevant documentation should be kept.
  8. We will attempt to ship all orders within 8 weeks but allowances must be made for seasonal variations.
  9. All contracts are subject to the UK laws of England and Wales.